Privacy Policy

This Privacy Policy explains how DoKiGroup (“DoKiCom,” “we,” “us,” or “our”) collects, uses, and protects personal information of users of www.dokicom.com (the “Site”) in compliance with applicable U.S. laws, including state privacy laws such as the California Consumer Privacy Act (CCPA/CPRA), Virginia’s VCDPA, Colorado’s CPA, and others where applicable.

1) Contact Information

DoKiGroup
Email: info@dokicom.com

2) Personal Information We Collect

• Identifiers & contact details: name, company, role, email, phone (if provided).
• Commercial information: quote requests, service selections and subscriptions.
• Internet or network activity: IP address, pages viewed, timestamps, browser/device characteristics (via cookies and similar technologies, per your preferences).

3) How We Use Personal Information

• Respond to inquiries and quote requests.
• Provide, operate, and support our services (unified communications, telephony, fiber, recording studio).
• Improve the Site and measure its audience and performance.
• Send informational and promotional messages with your prior consent where required.
• Protect the Site, prevent fraud, and ensure security and compliance.

4) Notice at Collection (U.S. States, incl. California)

We collect the categories listed in Section 2 for the purposes described in Section 3. We do not sell personal information for money. Some advertising or analytics practices could be considered a “share” or “targeted advertising” under certain state laws. Where applicable, you may opt out (see “Your Privacy Rights”).

5) Disclosure of Personal Information

We may disclose personal information to service providers and processors (hosting, communications tools, analytics) strictly as needed to provide the Site and services. We do not sell personal information. We may also disclose information if required by law or to protect rights and security.

6) International Transfers

Our providers and systems may be located in the United States and other countries. Where required, we implement appropriate safeguards for cross-border transfers.

7) Retention

• Prospect data: up to 3 years after the last interaction.
• Contract/billing data: retained as required by applicable laws.
• Cookies/trackers: per your settings and typical lifetimes noted in our Cookie section.

8) Your Privacy Rights (U.S.)

Depending on your state, you may have the right to request access, deletion, correction, portability, and to opt out of the sale/share of personal information or targeted advertising. You may also limit use of sensitive personal information where applicable. To exercise rights, contact us at info@dokicom.com. We may verify your identity before fulfilling requests. California residents can use our “Do Not Sell or Share My Personal Information” link if provided.

9) Cookies & Similar Technologies

We use necessary cookies for Site operation and, with your consent where required, analytics and personalization cookies. You can manage preferences through our consent banner (if available) or your browser settings. For more details, see our Cookie & Privacy information.

10) Security

We implement appropriate technical and organizational measures to help safeguard confidentiality, integrity, and availability of personal information (access controls, encrypted transport, logging, and backup best practices).

11) Changes to This Policy

We may update this Policy from time to time. The current version is the one posted on this page with the effective date below.

Last updated: September 23, 2025