Unified Communications
Simple unified communications with voice, video, messaging, customer experience, and much more, all in one place.
Fewer missed calls. More booked appointments.
DoKiCom helps medical and chiropractic practices handle patient calls professionally, reduce missed appointments, and keep the front desk running smoothly—without adding complexity for staff.
Where practices lose patients (without realizing it)
If your team is busy checking in patients, handling insurance questions, or working multiple lines, calls get missed—and patients move on.
Missed new-patient calls
Busy front desks can’t always answer fast—especially during peak appointment windows.
Long hold times & voicemail
Patients don’t wait. They call the next practice.
Repeat calls & front-desk overload
When patients can’t reach you, they call again—interrupting check-in and care coordination.
Little visibility on call handling
It’s hard to improve staffing and processes without clear insights on missed calls and volumes.
A phone system designed around the front desk
The goal is simple: make it easier for patients to reach you and easier for staff to handle calls consistently.
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Clear call paths: route patients quickly for scheduling, billing, records, or provider-specific questions—without unnecessary transfers.
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Overflow protection: when the front desk is busy, calls can flow to backup staff, mobile, or an alternate handling plan.
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Consistent patient experience: professional greetings, clear options, fewer callbacks, and smoother communication across the team.
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Visibility & improvement: understand call volume and missed calls so you can improve staffing and reduce patient leakage.
Built with privacy in mind
We design call flows that respect patient privacy and keep operations organized. Your practice controls access, roles, and routing rules.
A simple, low-effort process
We keep it practical and fast—so your team stays focused on patients.
Want to reduce missed calls and protect your schedule?
Book a short call. We’ll identify where patient calls are being lost today and outline the simplest path to a smoother, more reliable front-desk experience.