Unified Communications
Simple unified communications with voice, video, messaging, customer experience, and much more, all in one place.
Every missed call is a missed case.
DoKiCom helps law firms answer faster, route callers to the right team, and keep client communications professional— without disruption for attorneys or staff.
Where firms lose cases (and time)
When intake calls aren’t answered quickly—or the caller is routed incorrectly—prospects move on. The goal is simple: faster response, cleaner routing, and consistent client experience.
Missed intake calls
Prospective clients won’t wait—especially for urgent matters.
Wrong transfers & slow response
Callers bounce between lines, departments, or voicemail before reaching the right person.
Inconsistent professionalism
Unclear greetings, missed messages, and ad-hoc workarounds impact client confidence.
Little visibility on what’s happening
It’s difficult to improve intake if you can’t measure missed calls and peak times.
A phone system designed for firm operations
The outcome: faster response, cleaner routing, and a consistent client experience—across your intake team and attorneys.
-
Intake-first routing: get callers to the right team fast—new cases, existing clients, billing, or urgent matters.
-
Coverage without chaos: overflow handling, backup routing, and after-hours rules so intake isn’t dependent on one person.
-
Privacy-minded setup: roles and access are controlled so your team handles calls consistently and responsibly.
-
Professional client experience: consistent greetings, fewer transfers, and better message handling across the firm.
-
Visibility & improvement: understand call volumes and missed calls to improve staffing and intake responsiveness.
A simple, low-effort process
Fast, practical, and designed around firm operations—not long IT projects.
Want faster intake and fewer missed opportunities?
Book a short call. We’ll identify where intake calls are being missed today and outline the simplest path to a cleaner, more reliable client communication experience.